PLEASE NOTE: Backorder timeframes are based off the approximate time it takes for the supplier to deliver the goods to our warehouse. These timeframes can exceed their estimates when goods are out of stock with our suppliers or there is a shipping delay. For a more accurate timeframe, please contact us.
We usually process and dispatch your order within 2-5 days once we have all items in stock at our Fulfilment Centre. If your delivery address is outside the state of NSW your standard delivery time may be delayed by 1-2 weeks (to allow for inter-state warehouse transfers).
We deliver Australia wide from our Fulfilment Centre which is located in North West Sydney NSW Australia to the delivery address you provide. We cannot deliver to PO Boxes. Delivery times and rates vary depending on the number of items, their size, their weight and the distance from our Fulfilment Centre.
We utilise various delivery methods depending on the size of your order. Smaller items are posted via Australia Post and bulky goods are sent via selected freight and courier service providers.
Once your order has been dispatched, delivery usually occurs within 5 business days, however it can take up to 14 business days in more remote areas. Please contact us if you experience a delay and we will help track the status of your order.
If you are ordering an item that’s on Backorder, Pre-Order or Made to Order, please refer to the quoted approximate lead time for that product as a guide for when we will have the item(s) in stock to dispatch. Unfortunately, circumstances may change beyond our control which may lead to a delay in your order being delivered on time. Don’t worry, we will keep you updated if this does occur.
At this time we don’t accept international orders through our website.
If you would like to cancel your order, please contact us straight away by phoning our Customer Care team on 1300 721 942 or if after hours please email email@example.com from your registered email address.
We can only accept cancellations if our Customer Care team is able to stop the order before our Fulfilment Centre begins processing and if the product is not custom made, bespoke or made to order.
Please refer to our Returns & Refunds Policy or contact our customer care team at firstname.lastname@example.org for more information.
|Size||47.00 X 60.00 X 90.00|
|Manufacturers Warranty||12 months|