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Product Care

Product Care & Maintenance

We recommend a simple vacuum of your fabric sofa every week and loose seat and back cushions should be rotated and plumped regularly to extend the life for the fabric and the foam. Always lift your sofas, never drag them as you may break or scratch the legs. From time to time sofa feet may have glides. The glides are not designed to allow you to drag your sofa across any floor. Dragging a sofa could result in serious damage to your floors and should never be attempted. You may choose to remove the plastic corner protectors with extreme care, using pliers to remove staples. Do not sit on the arms or back of your sofa. We recommend that your sofa/chair is cleaned by a qualified upholstery cleaning company once a year. It is common for seat foams to soften over time.

Avoid direct heat such as sunlight, fires or air-conditioners to prevent fading, moisture build up and/or scorching. Sharp objects can cause snagging, tearing or pulling of the fabric. Cut any loose threads off the sofa, do not pull them. Minor spills should be quickly blotted with an absorbent paper towel or clean cloth to avoid staining. Avoid using aggressive household cleaners. For tough stains use the services of a professional cleaning company as recommended by our fabric protection specialists. Dye transfer between product/material can occur and should be cleaned immediately with the recommended cleaning product.

Care instructions for sofabeds Before attempting to open your sofa bed for the first time, ensure the straps holding the mechanisms in place are undone and removed. Do not move the sofa with the bed open as this will cause damage to the sofas legs and can pull the mechanism out of alignment. Do not close the bed with any sheets, blankets, pillow or other bed linen inside. When the bed is open the mechanism is not designed for the sofa to be a seat. Excessive weight forward of the front bar may result in damage to the mechanism. Always follow the instructions carefully when opening and closing the bed.

Leather is a natural material which will last a long time, but only if maintained correctly. Leather should be cleaned and conditioned regularly to avoid drying out and cracking of the leather. To minimise fading, avoid exposing your furniture to direct sunlight or heat. Dust and vacuum your furniture weekly. Wipe off any spills immediately with a soft damp cloth. Dye transfer between product/material can occur and should be cleaned immediately with the recommended cleaning product. Ink and pen marks must be cleaned immediately with an ink removing cleaner specifically made for leather. It is common for leather to stretch with use and for seat foams to soften over time.

Clean and protect the leather with manufacturer approved care products following the instructions carefully. Different types of leather and finishes require different treatments. Ensure you purchase care products to suit the leather type you have chosen.

Use of general household cleaning products, chemicals and abrasives are not recommended as they can break down the protective surface and cause damage to the leather.

Always lift your sofa, do not drag them as you may break or scratch the legs. Do not sit on the arms or back of your sofa.

Care instructions for sofabeds Before attempting to open your sofa bed for the first time, ensure the straps holding the mechanisms in place are undone and removed. Do not move the sofa with the bed open as this will cause damage to the sofas legs and can pull the mechanism out of alignment. Do not close the bed with any sheets, blankets, pillow or other bed linen inside. When the bed is open the mechanism is not designed for the sofa to be a seat. Excessive weight forward of the front bar may result in damage to the mechanism. Always follow the instructions carefully when opening and closing the bed.

General care assembling Ensure that you have read the assembly instructions. When assembling your furniture, ensure that you lay the pieces on a soft surface such as carpet or a blanket. Avoid chipping or scratching of panels and furniture pieces by always lifting the pieces, not dragging them as you assemble.

Solid timber characteristics At OZ Design Furniture Online, we offer a range of solid timber furniture to suit your individual style. Due to the nature of the timber, you will find each piece of furniture has its own natural characteristics and patterns. No two pieces are ever the same making a solid timber purchase a unique addition to your home.

Glass and timber general care Dust with a soft damp cloth. If polishing timber, use a Non Silicone based polish. Avoid exposure to direct sunlight to prevent bleaching, discolouration or dying of the coated surface. Use heat resistant place mats under hot/cold food or beverages to avoid damage. Spillages should be cleaned with a soft damp cloth as soon as possible to avoid moisture damaging the coating.

High gloss general care Ensure you use coasters on the surfaces to protect against scratches, heat or water marks. Water spills should be wiped up with a clean dust free cloth immediately. Loose dust can be easily removed with a soft clean cloth by gently wiping the surface of the furniture. Dust can scratch the surface so work carefully. Do not use a feather duster, as it may scratch the surface and do not use polish that contains silicon or alcohol.

Chrome general care Clean frequently with a soft cloth, paying particular attention to joins and angles where dust and moisture can accumulate. Do not use abrasive cleaners.

General care assembling Ensure that you have read the assembly instructions. When assembling your furniture, ensure that you lay the pieces on a soft surface such as carpet or a blanket. Avoid chipping or scratching of panels and furniture pieces by always lifting the pieces, not dragging them as you assemble.

Solid timber characteristics At OZ Design Furniture Online, we offer a range of solid timber furniture to suit your individual style. Due to the nature of the timber, you will find each piece of furniture has its own natural characteristics and patterns. No two pieces are ever the same making a solid timber purchase a unique addition to your home.

Glass and timber general care Dust with a soft damp cloth. If polishing timber, use a Non Silicone based polish. Avoid exposure to direct sunlight to prevent bleaching, discolouration or dying of the coated surface. Use heat resistant place mats under hot/cold food or beverages to avoid damage. Spillages should be cleaned with a soft damp cloth as soon as possible to avoid moisture damaging the coating.

High gloss general care Ensure you use coasters on the surfaces to protect against scratches, heat or water marks. Water spills should be wiped up with a clean dust free cloth immediately. Loose dust can be easily removed with a soft clean cloth by gently wiping the surface of the furniture. Dust can scratch the surface so work carefully. Do not use a feather duster, as it may scratch the surface and do not use polish that contains silicon or alcohol.Chrome general care Clean frequently with a soft cloth, paying particular attention to joins and angles where dust and moisture can accumulate. Do not use abrasive cleaners.

General care assembling Ensure that you have read the assembly instructions. When assembling your furniture, ensure that you lay the pieces on a soft surface such as carpet or a blanket. Avoid chipping or scratching of panels and furniture pieces by always lifting the pieces, not dragging them as you assemble.

General care Dust with a soft damp cloth. If polishing timber, use a Non Silicone based polish. Avoid exposure to direct sunlight to prevent bleaching, discolouration or drying of the coated surface. Spillages should be cleaned with a soft damp cloth as soon as possible to avoid moisture damage. Dye transfer between product/material can occur and should be cleaned immediately with the recommended cleaning product.

For Upholstered chairs we recommend a simple vacuum of your fabric chair every week. For tough stains use the services of a professional cleaning company as recommended by our fabric protection specialists.

Clean and protect the leather with a manufacturer approved care products following the instructions on the package. Different types of leather and finishes require different treatments. Ensure you purchase care products to suit the leather you have chosen. Use of general household cleaning products, chemicals and abrasives are not recommended as they can break down the protective surface and cause damage.

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