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Website Terms and Conditions

The following agreement outlines the terms and conditions for goods and services sold by OZ Design E-Store Pty Ltd from placing an order for goods and/or services you agree to these terms and conditions. 

1.      About this Website

This website (“website”, “site”) is owned by and the content is published by OZ Design E-Store Pty Ltd ABN 79 602 485 469 (trading as OZ Design Online) of Rouse Hill Business Park, Mile End Road (opp. Milford Drive) NSW 2155 (“us”, “our”, “we”, “OZ Design”, “OZ Design Online”). 

You must not access, browse or use (“website”) unless you agree to be bound by the terms and conditions set out below. If you do not agree to these terms and conditions you must not use this website or purchase from this website. 

2.      Who are we?

OZ Design Online is a franchisee granted licence by OZ Design Furniture Pty Ltd (ACN 003 392 845). 

Goods and services described in this website are available from OZ Design Online unless otherwise specified as available in store only. 

3.      Consumer Guarantee

Our products come with guarantees that cannot be excluded under the consumer laws in Australia. You are entitled to reject, have the item replaced or refunded for a major fault should the goods fail to meet the purpose intended. If there is a minor failure with the product, you are entitled, at the election of OZ Design Furniture, to have the product repaired within a reasonable time, have the goods replaced or be refunded the purchase price of the goods. 

4.      Pricing

We aim to ensure that the pricing of the goods and services shown on the website is correct at all times. However, the web pages may not always accurately reflect the correct details at the moment at which you place your order. OZ Design Online reserves the right to change prices without prior notice at any time prior to dispatch of your order. 

All prices include GST (at the current rate in Australia) where applicable, however exclude delivery costs which will be added to the total amount during checkout. 

5.      Goods and Services

Our site is only intended for use by people resident in Australia. We do not accept international orders from individuals at this time. 

We will ship your order once all items are in stock. We use various 3rd party courier networks to offer the most competitive rate available and suitable courier for the type of goods. Expected delivery times vary between metro and rural areas. We usually dispatch your order within 5 business days of all items being in stock. Please allow 10 business for shipping to metro areas and allow 20 business days for rural areas. 

If we have insufficient stock to complete your order, the products will be placed on backorder. The backorder timeframe will be indicated online and that these are approximate and any shipping delays could occur outside our control, however we will ensure customers are updated accordingly. 

6.      Payment

All credit and debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, your order will not be accepted and OZ Design Online will not be liable for any delay or non-delivery. 

7.      Copyright

All rights, including copyright, in the content of the website pages are owned, licensed to or controlled for these purposes by OZ Design Furniture Pty Ltd. In accessing these web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of these OZ Design Furniture Pty Ltd website pages for any other purpose whatsoever without the prior written permission of OZ Design Furniture Pty Ltd. 

8.      Privacy

We collect and use your personal data in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) and our Privacy Policy. Please take the time to read this Privacy Policy as it contains terms which apply to you. By using the OZ Design Online website you consent to such collection and processing and you warrant that all data provided by you is accurate. 

9.      Force majeure (events outside of our control)

OZ Design Online shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control. We will contact you as soon as reasonably possible in such an event is made aware to us. 

10.  General

We reserve the right to amend these Terms & Conditions at any time without notice and your access to this website may be restricted or terminated at any time without notice. In the event that your access to this website is restricted or terminated, these Terms & Conditions still apply. 

The “Help and FAQs” pages contain additional information about our policies for the goods and services provided.